Your service provider may be supplying an earlier release and the level of features supported may vary.

IBM Notes (also known as Lotus Notes)

Integration Type

Client Add-in

Add-in Classification

Standard

Product / License Type

Lite

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

IBM

Application:

IBM Notes (also known as Lotus Notes)

Version:

9.0

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Integrator:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features

Integration with Notes

Notes / Advisories

This add-in is primarily designed to work with a default Notes configuration. In circumstances where multiple Notes databases are used, the add-in can only pop records of the database currently active in Notes.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Optional.

References

  1. IBM Notes (Product Website)
  2. IBM (Manufacturer Website)