Your service provider may be supplying an earlier release and the level of features supported may vary.

ACT! Professional

Integration Type

Client Add-in

Add-in Classification

Standard

Product / License Type

DB

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Swiftpage

Application:

ACT! Professional

Version:

V20- V22

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Integrator:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features

Integration with Notes


Additional features

Provides the option to allow the user to choose which tab window is to be displayed on Screen Pop. Also provides the option to Screen Pop to either the 'New History' window or 'New Note' window within ACT!.

There are known issues with the ACT! v21 API.  v22 of ACT! has resolved these issues, therefore it is recommended that users upgrade to v22 or higher  

Notes / Advisories

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Optional.

References

  1. ACT! Professional (Product Website)
  2. Swiftpage (Manufacturer Website)