Adapt (also known as UX)
Only available on certain deployments of Adapt On Demand (UX). Adapt representative must be consulted before integration can take place. Requires the Adapt "executeBO" method, with the "IntegrationCTI_XML" business object being added to Adapt On Demand (UX). For the integration to connect a user API needs to be created (with a user and password) and assigned to a profile, and the profile to be assigned a webservice / REST API. Make note of the Profile name prior to installation.
Mandatory remote installation required.