Your service provider may be supplying an earlier release and the level of features supported may vary.

AGG Smart Cloud

Integration Type

Client Add-in with Events

Add-in Classification

Controlled

Product / License Type

DB

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

aggsmart

Application:

AGG Smart Cloud

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Integrator:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features

Integration with Notes


Additional features

Features provided by the application vendor

Notes / Advisories

When the phone is in a ringing state, AGGSmart will show the incoming call tab. Once the call is connected, you can click the 'Search' button to open the callers details. If it cannot find the number, it will return a blank screen.Prior to installation, contact AGGSmart to find out the Customer ID, and give them a list of the extension numbers which you'd like the phone integration to be enabled on.  

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

References

  1. AGG Smart Cloud (Product Website)